Comment sauvegarder une ancienne IHM Pro-face avant sa panne

kwoco-plc.com

Pour sauvegarder un ancien IHM Pro-face, identifiez d’abord son modèle et son logiciel de programmation, puis récupérez le projet installé avec l’outil de transfert approprié. Sauvegardez séparément les données d’exploitation et les supports de stockage externes, et vérifiez que les fichiers permettront une restauration sur un matériel compatible.

A file named “backup” is not enough. You need to know which machine it belongs to, whether it matches the installed application, and what it leaves out.

This guide covers conventional panels programmed with GP-Pro EX and older units using GP-PRO/PB III. Windows-based industrial PCs and other software environments require their own recovery procedures.

Start by Identifying the HMI and Its Software

Before connecting a computer, photograph the nameplate and record:

Complete model number, including suffixes and hardware revision
Machine identification and location
Programming software and available version information
Installed project name and date, where accessible
Communication interfaces and connected PLC model
External storage currently installed
Authorized access credentials and the person responsible for them

Ask the machine builder for the original project, associated files, and software requirements. Keep that package alongside a fresh backup from the operating panel. An old engineering file may predate changes made during commissioning or maintenance.

With GP-Pro EX, Display Unit Information can retrieve system, driver, project, and screen information from the connected HMI. Record this before choosing the backup method. Pro-face Transfer Tool settings

Besoin d'un variateur Altivar de remplacement ?

Parcourez notre sélection de disques durs Altivar d'origine neufs pour vos projets de maintenance, de dépannage et de remplacement.

Decide What the Backup Must Preserve

Treat the recovery package as several related items.

Backup item	But	Que vérifier
Engineering project	Editing screens and maintaining the application	Correct software, target model, and application revision
Memory Loader backup, where supported	Transferring the captured application through external storage	Compatible target hardware and loader requirements
Retained operating data	Preserving relevant values and histories	Storage location and supported backup/restore procedure
External storage files	Preserving recipes, logs, and other application files	Complete required folders and readable contents
Recovery records	Reconnecting and commissioning the replacement	Communication settings, cable details, credentials, and test procedure

An HMI backup does not replace a separate backup of the connected PLC program or drive parameters.

Also distinguish project definitions from current operating values. A recipe structure in the engineering project does not, by itself, prove that the latest production recipe values have been preserved.

Prepare a Controlled Maintenance Window

Plan for loss of operator access and possible interruption of HMI communication during maintenance. Put the machine in a safe, controlled state before entering offline or loader modes.

Use the transfer connection specified for the exact model. A connector’s shape alone does not identify its function or establish cable compatibility.

Before starting:

Confirm the intended HMI, especially when several panels share a network.
Create a dated backup folder for that machine.
Ensure stable power throughout the operation.
Obtain the required authorized passwords.
Check the direction of every transfer command.

Receive or upload means collecting data from the panel. Send or download means writing data to it. Accidentally sending a project can change the application and, under certain conditions, erase backup memory.

Trouvez l'automate programmable adapté à votre système

Découvrez de nouveaux processeurs PLC, modules d'E/S, alimentations et unités de communication originaux pour vos projets de maintenance et d'automatisation.

Method 1: Receive the Project with GP-Pro EX

For a supported GP-Pro EX panel, use the Transfer Tool’s Receive Project function to save the installed project to the computer as a new .prx file.

A practical sequence is:

Open a compatible version of the Transfer Tool.
Configure the supported connection and confirm the target panel.
Choose Receive Project.
Select a new destination and descriptive filename.
Provide authorized credentials if requested.
Wait for successful completion and record any messages.

The Transfer Tool can be installed separately from the full editor. However, checking and editing the received project requires an appropriate engineering environment. Pro-face Transfer Tool settings

Then verify the associated files. Pro-face’s receive-process documentation specifically describes saving CF/SD DATA et FILE contents when the corresponding card folder is configured. Do not assume this proves that every external file or retained value has been captured. How Receive Works

Preserve the received file unchanged. Open a working copy for inspection, particularly if a newer editor proposes converting the project.

Method 2: Use Memory Loader on Supported Models

Memory Loader provides another route for capturing an application through supported external storage.

Two similarly named PC functions have different purposes:

Create Boot Data prepares the loader used to transfer between the HMI and external storage.
Create Backup File packages the project already selected on the computer. It does not capture the currently installed application by itself.

The loader also provides a function for creating a project file from supported backup data. Memory Loader settings

For the supported panel and media combination:

Prepare dedicated storage using the documented format and capacity requirements.
Create the appropriate boot data and preserve the required root-folder structure.
Start Memory Loader using the model-specific procedure.
Select Upload to capture the panel’s application.
Enter the authorized transfer password when requested.
Wait for completion, exit correctly, and copy the resulting files to the backup archive.

Pro-face documents uploading to a .cml backup and subsequently converting it into a project on the computer. Its illustrated CF-card procedure includes resetting the display to start the loader, so this must be scheduled around machine operation. Panel-to-computer Memory Loader procedure

Memory Loader is not universal. Pro-face lists unsupported configurations, model-specific requirements, and hardware revision restrictions. A successful upload does not establish that the backup will run on any replacement HMI. Memory Loader restrictions

Mettez à niveau ou remplacez votre IHM

Trouvez des panneaux IHM compatibles pour les modèles abandonnés, les mises à niveau de machines et le remplacement des interfaces opérateur.

Older GP-PRO/PB III Panels Need a Different Approach

For legacy GP-PRO/PB III projects, Pro-face describes this upload path:

Project Manager → Project → Transfer → Transfer → Receive

The critical limitation is the message “No upload information.” Pro-face states that the project cannot be uploaded when the required upload information is absent. In that situation, locate the original engineering backup through the OEM, integrator, or maintenance archive. Do not assume that a functioning screen can always yield an editable project. Pro-face legacy GP upload FAQ

Document the exact error and preserve the working panel. Factory initialization, speculative downloads, and password guessing do not recover missing engineering information.

Photographs of screens and settings can help later reconstruction, but they are not a restorable application backup.

Preserve SRAM and Other Operating Data Separately

Check whether the application uses backup memory for data that matters to recovery.

For applicable CF/SD-equipped models, Pro-face documents an offline Transfer from SRAM to CF/SD procedure. The documented CF example produces ZD00001.bin in the card’s sram folder.

Two restrictions matter:

A new SRAM backup can overwrite the existing backup on that card.
Restoration can fail if the project’s use of backup memory has changed since the backup was taken.

Archive the existing file before making another backup, and keep each SRAM snapshot paired with its matching project revision. Backing up SRAM before project transfer

Also inventory recipe files, production logs, and application-specific exports. Confirm where each is stored and how it is restored.

If the application uses GP-Pro EX User ID security, review the separate Receiving Security Data function. The manual identifies it as a USB/LAN operation for User ID mode. Store recovered security information with restricted access.

Verify the Backup Before Calling It Complete

Use three levels of verification.

1. Check the files

Confirm that the operation completed, the expected files exist, and copied archives remain readable. Record the date, source panel, software version, and any unresolved omissions.

Keep copies in separate storage locations, including one protected from routine modification.

2. Check the project

Open a copy in the appropriate editor. Review the selected display model, representative screens, communication configuration, scripts, and required external resources.

A project that opens successfully is useful evidence, but it does not prove that a replacement panel will operate the machine correctly.

3. Test recovery on compatible spare hardware

Where practical, perform a documented restoration test on a compatible spare, initially isolated from production communication.

Check screen navigation, application startup, required files, and retained data. Test communication and operator commands later under an approved commissioning procedure, with hazardous motion controlled.

If screens load but PLC communication fails, use the recorded settings to investigate. Kwoco’s Pro-face HMI communication troubleshooting guide covers related driver, address, and connection checks.

Questions fréquemment posées

Puis-je sauvegarder une IHM Pro-face sans le projet d’origine ?

Often, a supported GP-Pro EX panel can provide its installed project through Receive Project or Memory Loader. Legacy GP-PRO/PB III equipment has additional limitations, including missing upload information. Confirm the software family first.

Puis-je récupérer le projet si l’écran tactile ne répond plus ?

Possibly, if the panel still runs and a supported transfer connection remains accessible. A failed touchscreen alone does not establish whether communication is available. Recovery depends on the actual fault, model, access settings, and required interaction.

Une clé USB suffit-elle ?

Only if the model supports the intended USB storage workflow. Some older panels require other media or a computer transfer connection. A USB connector does not guarantee Memory Loader support.

Dois-je remplacer la batterie avant la sauvegarde ?

Follow the exact model’s maintenance procedure. Where the panel remains operational, preserve recoverable data before maintenance that could affect retention. Battery replacement does not substitute for a verified recovery package.

Dynamisez vos projets avec des IHM Omron, Mitsubishi, Schneider flambant neufs et originaux – en stock, prêts dès maintenant !

Connect the Backup Plan to Replacement Planning

Before ordering a spare, confirm more than display size. Compare the complete model number, supply requirements, mounting dimensions, communication ports, software support, and backup restoration path.

For a replacement inquiry, provide the nameplate photograph, installed model, required interfaces, and whether you have a verified project or loader backup. You can use Kwoco’s Pro-face HMI range as a starting point for model-specific availability discussions.

Arrange any required project conversion and commissioning work before the original panel becomes unusable.

Contactez-nous

Remplissez simplement votre nom, votre adresse e-mail et une brève description de votre demande dans ce formulaire. Nous vous contacterons dans les 24 heures.

Catégorie de produit

Produits en vente à chaud

Unité centrale Omron CJ2M-CPU32

Fournisseur de PLC Omron CJ1W-PA202 en Chine

Servomoteur Mitsubishi série MR-JE 400w MR-JE-40A

Besoin d'une rencontre rapide ?

Partagez votre modèle ou vos spécifications et notre équipe vous aidera à trouver rapidement la solution idéale.

Ces sujets pourraient également vous intéresser

Étiqueté GP-Pro EX HMI Backup Pro-face HMI